I am locked out and it won't send me the reset link.

  • Vanessa Sieger
    Asked on May 22, 2017 at 9:30 AM

    I am unable to log into my account, and was locked out from password attempts. I have selected it to send me an email with reset steps and nothing comes through. 

     

    Please advise ASAP. 

  • Welvin Support Team Lead
    Replied on May 22, 2017 at 11:23 AM

    Your username is AwakeningEnergy. The registered email address is hol********r@gmail.com. You should reset the password using this email.