What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need my account cancelled

    Asked by jamesmission on May 22, 2017 at 10:03 AM

    It says you can cancel at any time. I need this cancelled BEFORE the next payment comes out on May 26 - NOT ON MAY 27 

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    JotForm Support Manager

    Answered by Jeanette on May 22, 2017 at 11:51 AM

    The Paypal subscription is canceled, rest assured that the account will downgrade on the 27th of May, without any additional charge.