What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I create a form that lets people submit files to me?

    Asked by Lauren  on May 22, 2017 at 10:22 AM

    I'm looking to start a business where people would send files to me, mostly Word documents. Is this something that can be done through JotForm? If so, how do I go about the process of putting the form on my site? Thank you.

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    JotForm Support

    Answered by amy on May 22, 2017 at 12:15 PM

    Hi Lauren,

    Yes, your users can send you files whose extensions are pdf, doc, docx, xls, xlsx, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif etc. You can get them by using our "File Upload" element. Please check our user guide in order to learn how to use and add this element to your form:

    How to Create File Upload Forms

    If you need further assistance, we'd be glad to assist you.

    Thank you very much!

    Kindest Regards.