Is there a way to make an email auto responder go to the respondent's entered email instead of going back to jotform?

  • AlanSellsFlorida
    Asked on May 22, 2017 at 10:31 AM
  • Nik_C
    Replied on May 22, 2017 at 12:19 PM

    If you meant to change the email address where the reply email will go, here is how to do that:

    1) Edit your Notifier/Autoresponder,

    2) Click Recipients:

    Is there a way to make an email auto responder go to the respondents entered email instead of going back to jotform? Image 1 Screenshot 40

    3)

    -For Notifier set that the Reply-to Email is set to the email address field where your users will enter their email address:

    Is there a way to make an email auto responder go to the respondents entered email instead of going back to jotform? Image 2 Screenshot 51

    -For Autoresponder it's similar, instead of the email address you can put {email} which should be the name of the email field in your form:

    Is there a way to make an email auto responder go to the respondents entered email instead of going back to jotform? Image 3 Screenshot 62

    Let us know if you have any further questions.

    Thank you!

     

  • AlanSellsFlorida
    Replied on May 22, 2017 at 1:44 PM
    Thanks much. I've set the notifications OK so I get an email that someone
    has sent me their info. But I can't find the autoresponder set up page you
    show. Where will I find that and when I do, should the entry in the
    highlighted box literally be mail@email.com or should it be something that
    indicates the submitted email address. Thanks.
    Alan Johnson
    Keller Williams Peace River Partners
    c: 239-745-5070
    o: 941-676-1325
    f: 941-875-9099
    w: AlanSellsFlorida.com
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  • David JotForm Support Manager
    Replied on May 22, 2017 at 2:56 PM

    If you do not see the autoresponder, you need to set it up, please check this guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email