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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to make an email auto responder go to the respondent's entered email instead of going back to jotform?

    Asked by AlanSellsFlorida on May 22, 2017 at 10:31 AM
    Page URL:
    sellermistakes.weebly.com

  • Profile Image
    JotForm Support

    Answered by Nik_C on May 22, 2017 at 12:19 PM

    If you meant to change the email address where the reply email will go, here is how to do that:

    1) Edit your Notifier/Autoresponder,

    2) Click Recipients:

    3)

    -For Notifier set that the Reply-to Email is set to the email address field where your users will enter their email address:

    -For Autoresponder it's similar, instead of the email address you can put {email} which should be the name of the email field in your form:

    Let us know if you have any further questions.

    Thank you!

     

  • Profile Image

    Answered by AlanSellsFlorida on May 22, 2017 at 01:44 PM
    Thanks much. I've set the notifications OK so I get an email that someone
    has sent me their info. But I can't find the autoresponder set up page you
    show. Where will I find that and when I do, should the entry in the
    highlighted box literally be mail@email.com or should it be something that
    indicates the submitted email address. Thanks.
    Alan Johnson
    Keller Williams Peace River Partners
    c: 239-745-5070
    o: 941-676-1325
    f: 941-875-9099
    w: AlanSellsFlorida.com
    Take A Look At My References

    Download My Free Mobile App
    Hungry? See My Punta Gorda Food Map
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on May 22, 2017 at 02:56 PM

    If you do not see the autoresponder, you need to set it up, please check this guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email