- FienLeysenAsked on May 22, 2017 at 11:30 AM
When people try to make reservations for my master's performance - the form "Dinsdag 30 mei" for the option "17u15", they get the error message:Oops!Form not found: 70964982016362
I have repeated the action myself and I get the same error message. Also from different devices.
Even though the form still clearly exists.
I need to fix this asap. Any tips and fixes are welcome.
- JotForm SupportdavidAnswered on May 22, 2017 at 11:55 AM
Everything should be fully functional once again. Let us know if you have any further trouble with forms and we will be happy to have a look.
- FienLeysenAnswered on May 22, 2017 at 12:38 PM
Thank you so much for your quick reply!
However, the issue has not been resolved.
I keep getting this error message when submitting a response to the form.
Both on my laptop and mobile device.
- JotForm SupportdavidAnswered on May 22, 2017 at 12:40 PM
I tested one of your forms and the submission just went through. As far as I can tell, your forms should be working at this time.
I cleared your forms cache in case if was a caching issue. Let us know if you still cannot submit forms and we will look into this further.
- FienLeysenAnswered on May 22, 2017 at 12:48 PM
Ah, after I received your test submission, everything started working again perfectly!
Thanks so much for clearing this up so quickly.
I can't begin to tell you how much that means :)
I'm getting reservations again for my performance!
Thank you, David!
You're a true modern-digital-hero.
I sincerely mean that.