What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my Form 'Not Found'?

    Asked by FRJotform on May 22, 2017 at 11:41 AM


    I am having problems regarding submissions on my form. Whenever you try to submit a form a message is coming up saying 'Form not found: 71304694727360'

    This is the same when submitting a new form and when I follow edit links to resubmit the form.

    The original form is still active and has not been deleted so I'm not sure why this problem is occurring.

    We have a lot of forms on this account which are in constant use so we need to make sure that they are up and running asap.


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    JotForm Support

    Answered by AIDAN on May 22, 2017 at 11:53 AM

    Please note that our developers have fixed the issue. If the problem persists upon trying again, please get back to us.

    Apologies for any inconvenience.