What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to submit an Edited Submission

    Asked by breadform on May 22, 2017 at 11:51 AM

    I'm trying to edit a particular submission by using the "Edit Submission" link.  The link brings up the original submission (from February 9, 2017) and I can make the desired edits but when I hit "Submit" I get the attached "Oops" error.  This happened to the original submitter and to me from different computers.  I tried to update a different submission from the same time frame and the same thing happened - same error message.  I tried updating a more recent submission and it went through without issue.  Is there a limit on how old a submission can be before it can no longer be edited?  Can you help, please?

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    JotForm Support

    Answered by AIDAN on May 22, 2017 at 11:52 AM

    Please note that our developers have fixed the issue. If the problem persists upon trying again, please get back to us.

    Apologies for any inconvenience.

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    Answered by breadform on May 22, 2017 at 12:22 PM

    Working as expected.  Thank you for your very prompt response and repair!