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breadformAsked on May 22, 2017 at 11:51 AM
I'm trying to edit a particular submission by using the "Edit Submission" link. The link brings up the original submission (from February 9, 2017) and I can make the desired edits but when I hit "Submit" I get the attached "Oops" error. This happened to the original submitter and to me from different computers. I tried to update a different submission from the same time frame and the same thing happened - same error message. I tried updating a more recent submission and it went through without issue. Is there a limit on how old a submission can be before it can no longer be edited? Can you help, please?
Page URL: https://form.jotform.com/63226566287161 -
AIDANReplied on May 22, 2017 at 11:52 AM
Please note that our developers have fixed the issue. If the problem persists upon trying again, please get back to us.
Apologies for any inconvenience.
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breadformReplied on May 22, 2017 at 12:22 PM
Working as expected. Thank you for your very prompt response and repair!