Files not transmitting to Dropbox

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    Asked on July 19, 2012 at 06:02 PM

    Noticed my latest form submission didnt send the file attachment to dropbox... my guess is since the attachment was called 1612.pdf and this was the same name as your form name pdf you also send. Is there a way to change the form name submission?

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    Answered on July 19, 2012 at 06:55 PM

    We are sorry for the inconveniences caused.

    You are right, this is caused by the same PDF name.

    You can change mentioned name via our Dropbox integration. Go to Submissions page --> Gear icon --> Manage Integration --> Change Folder Name.

    Duplicate names issue has been already already addressed to our Development Team, but there is no ETA for when it will be fixed.

    Thank you for using our services.