What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    On the Thank you page, how can I take out the below part off, where it says create a new jotfrom for free?

    Asked by Vcomdigital on May 22, 2017 at 12:11 PM
  • Profile Image
    JotForm Support

    Answered by Nik_C on May 22, 2017 at 01:16 PM

    Only paid plans can remove the branding from the form, so you have to upgrade your plan to one of the paid ones and then you can do that through the Settings page:

    If you have any further questions please let us know.

    Thank you!

  • Profile Image

    Answered by Vcomdigital on May 22, 2017 at 02:43 PM
    Oh, great, Thank you!
    ...
  • Profile Image

    Answered by Vcomdigital on May 22, 2017 at 03:44 PM
    I upgraded but can't figure out how to take it off after i upgraded.
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on May 22, 2017 at 05:20 PM

    Thank you for getting back to us.

    I see that you unchecked the JotForm branding from the Settings page:

    https://support.jotform.com/myaccount/settings

    If you're experiencing any further issues please let us know.

    Thank you!

  • Profile Image

    Answered by Vcomdigital on May 22, 2017 at 06:43 PM
    Great, Thanks!
    ...