What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we use the same email address for multiple accounts?

    Asked by Spot1 on May 22, 2017 at 01:03 PM

    I will be purchasing separate jot form accounts for my clients.

    My company provides safety services for my clients.

    I have chosen jotform to handle their safety observations.  I will develop their Jot forms and handle all of the reporting. 

    When I purchase each clients account, can I use my same email address?


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    JotForm Support

    Answered by david on May 22, 2017 at 02:30 PM

    Yes, you can use the email email address for all accounts but would need to sign up using a different email address for each one.  Once the account is created, you can change the email address to yours from the account settings page. 

    This would require logging in using the account username instead of email address since our system would not be able to pick the correct account each time based on the email address.