An individual received an error message when submitting a form

  • JeniPierce
    Asked on May 22, 2017 at 1:12 PM

    Oops!

    Form not found: 71285556689170

     

    The above is the message that the individual received when trying to submit the form. We've had successful submissions so I'm not sure what is wrong! 

  • Kiran Support Team Lead
    Replied on May 22, 2017 at 2:36 PM

    Unfortunately, we have experienced a technical glitch with our server and it has been quickly resolved by our backend team. The forms should be working fine by now. Please check and let us know if you experience any further issues. We will be happy to take a look again. 

    Thanks!