How can you clear single choice options when you go back?

  • wmcclees
    Asked on May 22, 2017 at 1:54 PM

    I am setting up a form with conditional statements and I'd like to have the option to clear out the response to one question when I go back so my conditional statements will work. I've tried modifying the conditional statements to allow this to work, but that didn't help.

     

    Is there a way to clear out a previously filled single choice question upon clicking the back button?

    Jotform Thread 1151318 Screenshot
  • Kiran Support Team Lead
    Replied on May 22, 2017 at 3:21 PM

    Unforutnately, it is not possible to clear the option selected when you go back to the previous page. You may clear the option selected by hiding the field based on a condition. You'll also need to select the option Clear on Being hidden option for Clear hidden field values in the form settings.

    How can you clear single choice options when you go back? Image 1 Screenshot 20

    The other option could be adding Clear Form option from Submit button properties. However, this option clears the complete form and loads the form as a new form.

    Hope this information helps!