- connellyeAsked on May 22, 2017 at 03:55 PM
Hi I am trying to use this for the residents of my development and the time stamp seems to be 1 hour behind. Is there a way to change this?
Also, it appears there are times when I do submit something and it doesn't come thru for 30 minutes, is that common?
- JotForm SupportdavidAnswered on May 22, 2017 at 05:44 PM
The time stamp for submissions is based on your account local time. If it is off by an hour, adjust your timezone accordingly in your account settings page:
Submissions should come through immediately. Emails should be triggered very shortly after the submission is received. If you are still seeing any sort of delay, please create a new thread letting us know which form specifically and we will be happy to have a look: