What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is not responsive on my Wix site

    Asked by caltourrlines on May 22, 2017 at 05:05 PM



    This is getting really frustrating.


    I am now using the iFrame embed code... for the same non responsive result.

    I have attached a screen capture of my iPhone  so that you can see the end result.

    Please do us a favor to test using the URl (https://www.californiatourlines.com/reservations) not just the direct link.

    Could there be a compatibility issue with Wix platform?

    Thank you 


    Bruno Rony

    on behalf of Cynthia High

    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 22, 2017 at 08:22 PM

    I was able to reproduce the problem here.

    The form is mobile responsive but the container where you've embedded the form isn't, so it's indeed a Wix compatibility issue.

    Is there any way you can reduce this width when your page is viewed on mobile? Try checking it in your website settings or the container settings where you've embedded your form.

    The correct value in order for the form to display properly on mobile is highlighted in the following image.

    Let us know if there's anything else you need help with.