Form is not responsive on my Wix site

  • caltourrlines
    Asked on May 22, 2017 at 5:05 PM

    Hi,

     

    This is getting really frustrating.

     

    I am now using the iFrame embed code... for the same non responsive result.

    I have attached a screen capture of my iPhone  so that you can see the end result.

    Please do us a favor to test using the URl (https://www.californiatourlines.com/reservations) not just the direct link.

    Could there be a compatibility issue with Wix platform?

    Thank you 

     

    Bruno Rony

    on behalf of Cynthia High

    Jotform Thread 1151547 Screenshot
  • Elton Support Team Lead
    Replied on May 22, 2017 at 8:22 PM

    I was able to reproduce the problem here.

    The form is mobile responsive but the container where you've embedded the form isn't, so it's indeed a Wix compatibility issue.

    Is there any way you can reduce this width when your page is viewed on mobile? Try checking it in your website settings or the container settings where you've embedded your form.

    Form is not responsive on my Wix site Image 1 Screenshot 30

    The correct value in order for the form to display properly on mobile is highlighted in the following image.

    Form is not responsive on my Wix site Image 2 Screenshot 41

    Let us know if there's anything else you need help with.