What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get the Orders from my page come directly to our eMail address rarher than to JotForm for JotForm then emailun the order?

    Asked by JARivera on May 22, 2017 at 05:17 PM

    I tested by sending a TEST order to make sure the Form did work. Was  surprised whem nothing showed up in our email. Only to be more surprised when I get an email from you in my regular email.

    In either case, how to I change so that the Orders rplaced go to the   thecoquistore@gmail.com rather than my personal mail??


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    JotForm Support

    Answered by EltonCris on May 22, 2017 at 08:34 PM

    You have 2 notifications and autoresponders in your form.

    The 2 notifications has the following recipient email.

    You can delete the other notifications and autoresponder and leave only one of it.

    Anyway, to update the recipient email, follow this guide: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Please take note that clicking the "Test Email" button in the notification wizard will only send a test notification to your account email address, not the email address you entered as the recipient. So if you want to test your form, make an actual submission in it.