How do I get the Orders from my page come directly to our eMail address rarher than to JotForm for JotForm then emailun the order?

  • JARivera
    Asked on May 22, 2017 at 5:17 PM

    I tested by sending a TEST order to make sure the Form did work. Was  surprised whem nothing showed up in our email. Only to be more surprised when I get an email from you in my regular email.

    In either case, how to I change so that the Orders rplaced go to the   thecoquistore@gmail.com rather than my personal mail??

    JARivera

    Jotform Thread 1151560 Screenshot
  • Elton Support Team Lead
    Replied on May 22, 2017 at 8:34 PM

    You have 2 notifications and autoresponders in your form.

    The 2 notifications has the following recipient email.

    How do I get the Orders from my page come directly to our eMail address rarher than to JotForm for JotForm then emailun the order? Image 1 Screenshot 20

    You can delete the other notifications and autoresponder and leave only one of it.

    Anyway, to update the recipient email, follow this guide: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Please take note that clicking the "Test Email" button in the notification wizard will only send a test notification to your account email address, not the email address you entered as the recipient. So if you want to test your form, make an actual submission in it.

    Regards