Date Input Not Recognized

  • Christina Beauregard
    Asked on May 22, 2017 at 5:58 PM

     Issue with a form 

    A client pointed out that when he tried to submit a form online and put in the date after signing it no matter what he did

    it came up as an error as if it didn't recognize the month or the day

    so nobody can submit forms

    I tried it myself and the same thing happened

    help

    504.300.6078

     

  • Chriistian Jotform Support
    Replied on May 22, 2017 at 9:38 PM

    I checked one of your form (https://form.jotform.com/52336854547160) on your site (http://cbeauregardlcsw.weebly.com/forms.html). After filling out the fields, I was able to submit the form without an issue. It recognized my input on the Date field.

    Date Input Not Recognized Image 1 Screenshot 40

    Date Input Not Recognized Image 2 Screenshot 51

    Are you still experiencing the issue on your end? I would suggest you to use the Date Picker Element instead of a Short Entry text in order for the user to input the date on your form easily.

    Date Input Not Recognized Image 3 Screenshot 62

    Regards.