How to active account from restore mode

  • Profile Image
    Asked on May 22, 2017 at 06:15 PM

    Hi there,


    My form is in 'restore mode' when I go to open the link to allow respondents to fill it out. Is there some way that my setting s can be changed to enable the form?


    Thank you,


  • Profile Image
    Answered on May 22, 2017 at 09:33 PM

    Thank you for contacting us.

    The issue should be fixed. Your account has been reactivated.

    If you need any further assistance, please let us know.