What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is it possible to send email notification upon form approval

    Asked by rjack104 on May 22, 2017 at 07:34 PM

    Could you add submitting form would enable an approval element. Upon approval it would email to final email destination. 

  • Profile Image
    JotForm Support

    Answered by Mike_G on May 22, 2017 at 10:56 PM

    To my understanding, you would like to have a way for someone to approve the form after a respondent submits the form. Then, after it has been approved, an email will be sent to its final destination.

    If that is correct, please check the workaround below to achieve such.

    Suppose you already have your form set up, add an additional field where the approval remarks will be selected (radio button field, drop-down field, or checkbox field) or entered (textbox field).

    Then, create an email notification in your form that will be sent to the email address of the one who will approve the submission. Setting-Up-Email-Notifications

    In the email notification, you will include an "edit link" to its content. And, when that edit link is clicked, it will open the form in edit mode containing the data of the submission.

    The recipient of the email notification will then place his/her remarks in the approval field and will resubmit the form.

    Resubmitting the form with the Approval field filled will send the email notification again to its final destination. To ensure that will happen, create the condition shown in the image below in your form

    and enable the "Send on Edit" option of the email notification.

    I hope this helps. If you have any further questions or concerns regarding this, please feel free to let us know and we will be glad to help you.


    Thank you.

  • Profile Image

    Answered by rjack104 on May 23, 2017 at 12:43 AM
    Thanks that should work
    Sent from my iPhone