What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my account autosuspended?

    Asked by Wynter Boyd  on May 22, 2017 at 08:38 PM
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    JotForm Support

    Answered by Kiran on May 22, 2017 at 11:03 PM

    The account may have been suspended due to any form in your account was suspected for phishing by our anit-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    It looks like that you have already deleted the forms in your account. I have checked your account TravelwithWynter and see that it is active and good in standing.

    If you experience any further issue, please let us know. We will be happy to assist.