Percentage widget resets to zero in the report

  • mzune
    Asked on May 22, 2017 at 8:45 PM

    Hi 

    We are a vehicle service centre and have been using your forms for a long time. We have just started to build a service check sheet for our technicians to enter the health check for the office reception to check and also would like to go give to our customer 

    The form is her https://form.jotform.com/71301582523953

    ##Help question 1##

    Firstly we enter the brake wear in the dial images as a percentage. If we go back to amend the report after its completed they reset to 0% so we have to re enter so is there a fix for this .

     

    ##Help question 2##

     

    We woukd like to give our customer a copy of the health  check but when we print before we submit it's ok but takes about 5 pages

    or if we print the submitted report it's then text only and none of the green red amber boxes and dials we created . Is it possible for us to style the completed report so the customer can have a condensed graphical report  showing the bad red and good green boxes along with the percentage dials and perhaps uploaded images 

     

    I just would like to see if we can create the bespoke solution so we can then roll it into other similar repairs 

     

    I look forward to your reply 

     

    Regards, Mark 

     

     

     

     

     

     

  • Kiran Support Team Lead
    Replied on May 22, 2017 at 11:15 PM

    I am not sure if I understand your query correctly with the percentage widget. Could you let us know which report that you are trying to generate with more information to add the Percentage widget? This would help us in providing you assistance with the issue.

    The other question related to customizing the report is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/1151793

    Thank you!