What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot create a JotForm account as it says my email already registered

    Asked by THURMAN R Willis Jr  on May 22, 2017 at 09:12 PM
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    JotForm Support

    Answered by Kevin_G on May 22, 2017 at 11:44 PM

    I have checked the email address you used to open this post and I can see there is not any related account, I have checked the email and found it is available: 

    Could you please try to create your account again? 

    Please, do let us know how it goes.