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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form not submitting to Paypal

    Asked by SandbarNM on May 22, 2017 at 11:17 PM

    Created a form. When client submits it continues to "wait" and never goes to paypal to pay. 

    Page URL:

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    JotForm Support

    Answered by BJoanna on May 23, 2017 at 01:52 AM

    I was able to replicate mentioned issue, when I tested your embedded form. I also noticed that captcha field is not loaded. 

    However I was not able to replicate same issue, when I tested your standalone form. When I submitted your standalone form, I got redirected to Paypal checkout page.

    To resolve the issue with your embedded form, please re-embed the form with iFrame code. Inside of this guide you can find how to get iFrame code of your form:

    Getting the form iFrame code

    Hope this will help. Let us know if you need further assistance.