What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unabel to edit form. It shows error message "Oops! Something went wrong.."

    Asked by ParishBuyingnj on May 23, 2017 at 04:47 AM

    My IP address has been balcklisted (reported separately) and so I am now using my mobile phone to access Jotform.

     

    When trying to edit my form I got the error: oops something went wrong and we couldn't initialise widget list.

    There appear to be errors relating to Jotform's DNS address

    Screenshot
  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 23, 2017 at 06:35 AM

    Hello ParishBuyingnj,

    I did check your form and I am unable to replicate the issue you are having. I was able to load your form successfully without any problem. 

    Which mobile browser and device are you using? What is your IP address which is blocked? Please check your IP address and let us know, we will take a look. Please click on the following URL to know your IP address:  https://whatismyipaddress.com/

    We will wait for your response.

    Thank you!