What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    "Form not found error" on submit form

    Asked by alexomahony on May 23, 2017 at 04:59 AM

    I had a note saying developers had fixed the issue but it's still happening.




    Page URL:

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    JotForm Support

    Answered by amy on May 23, 2017 at 06:33 AM

    Hi, Alex!

    I cleaned cache of your form and I also sent you a test submission in order to check your issue. Please ignore my test submission. I cannot replicate your issue. 

    Would you please give it a try and let us know if your problem persists? Also, I would like to recommend you to clear your browser's caches.

    How to refresh your browser's cache

    If your problem persists, we'll be awaiting for your response.

    Thank you.