What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem "Form not found This form is in restore mode, please try again late"

    Asked by MarcLecuyer on May 23, 2017 at 05:29 AM


    I finish my form and i cannot acces to the view and final URL. Each time In preview mode, I get a message "Form not found This form is in restore mode, please try again late" Can you help me please ? It's almost 24 hours, 1 waiting that this problem disappear.



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    JotForm Support

    Answered by AIDAN on May 23, 2017 at 06:58 AM

    I have checked your account and found that it was dormant, which explains the message you received.

    I have re-activated your account so your forms should be working properly now.

    If you need further assistance please let us know. We will be happy to help. Thank you.