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    Label align keeps changing to "top align"

    Asked by InternationalScienceUoC on May 23, 2017 at 08:14 AM

    Hello, it seems sometimes (not every time though) when I use the Advanced Designer in the Form Designer, the "label align" in "label styles" changes from my setting "left align" back to "top align" and I have to go back and correct it.

  • Profile Image

    Answered by Sven on May 23, 2017 at 08:46 AM

    Hi, 

    I assume you're referring to this form, I cloned your form and tested it a few times using the advanced designer, and couldn't reproduce the issue. 

    Can you please tell us the steps to reproduce this issue, as I wasn't able to replicate the same on my end.

     

    Thank you!

  • Profile Image

    Answered by InternationalScienceUoC on May 23, 2017 at 09:43 AM
    Hi there,
    I will try to figure out the exact circumstances when this happens. I was
    not yet able to recognise a pattern... Although a colleague of mine using
    a different account told me, she had the same problem. I will get back to
    you when I know more.
    Kind regards
    Frank
    Frank Hasenstab (MA)
    International Office
    University of Cologne


    Universit zu Kn: Dezernat 9 - Internationales
    Mailing Address:

    Visiting Address:
    Albertus Magnus Platz
    D-50923 Kn
    tel. +49 221 470 2336
    fax. +49 221 470 4584

    Room No 1.208
    Studierenden-Sevice-Center
    Universitsstr. 22a
    50937 Kn
    directions: www.uni-koeln.de
    f.hasenstab@verw.uni-koeln.de
    Von: JotForm
    An: f.hasenstab@verw.uni-koeln.de
    Datum: 23.05.2017 14:46
    Betreff: Re: Label align keeps changing to "top align"
    A new response has been received:
    Answered by Sven
    Hi,
    I assume you're referring to this form, I cloned your form and tested it a
    few times using the advanced designer, and couldn't reproduce the issue.
    Can you please tell us the steps to reproduce this issue, as I wasn't able
    to replicate the same on my end.

    Thank you!
    View this thread on browser Unsubscribe Thread
    1495543567
    ...
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    JotForm Support

    Answered by Nik_C on May 23, 2017 at 10:54 AM

    Thank you for getting back to us. 

    When you have more information please let us know so we can take a look again.

    We appreciate that!