Safari Problem

  • Profile Image
    strassenkatzen
    Asked on May 23, 2017 at 10:45 AM

    Dear Jotform-Team.

    i have recently many apple iphone-users who are telling me, that they can not open the links to my forms.

    They recieve the information that Safari can not provide a safe connection to the server. What is that problem about? I do not wish to loose the users.

     

    Thanks for your reply.

     

  • Profile Image
    aubreybourke
    Answered on May 23, 2017 at 11:08 AM

    It looks like your users are trying to reach your form via the secure hypertext transfer protocol (https).

    If you omit the "s" in https://your-form, then your forms will load via the standard hypertext transfer protocol (http). And your users will not receive this error.

    For example: http://your-form