What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Change username

    Asked by AraRogers on May 23, 2017 at 11:49 AM

    Hello. I'd like to change the username on the account I set up recently. Currently my username is AraRogers.

    I would like it changed to the organization's name. I read in your support forum that you would like three options so you can ensure at least one of them is not already in use. 

    In order of preference, the options would be:







    Ara Rogers


  • Profile Image
    JotForm Support

    Answered by BJoanna on May 23, 2017 at 01:12 PM

    I have changed username of your account from AraRogers to OsherLLIUSF, because '-' character is not allowed. Only alphanumeric characters and '_' are allowed. 

    Let us know if you need further assistance.