Can you Cancel My Subscription

  • memphismchs
    Asked on May 23, 2017 at 12:33 PM

    Please Cancel Immediately. I am unable to problem solve how to cancel? 

  • David JotForm Support
    Replied on May 23, 2017 at 1:33 PM

    I checked your account and it looks like you have a PayPal based subscription.  Here are the steps to cancel the subscription:

    https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    1. Login to your Paypal Account
    2. Find the reference to the latest payment you have made to JotForm
    3. Once found, click the subscription number for that transaction
    4. Now click on the "Cancel Subscription" button and that is it.