Can you Cancel My Subscription

  • Profile Image
    Asked on May 23, 2017 at 12:33 PM

    Please Cancel Immediately. I am unable to problem solve how to cancel? 

  • Profile Image
    Answered on May 23, 2017 at 01:33 PM

    I checked your account and it looks like you have a PayPal based subscription.  Here are the steps to cancel the subscription:

    1. Login to your Paypal Account
    2. Find the reference to the latest payment you have made to JotForm
    3. Once found, click the subscription number for that transaction
    4. Now click on the "Cancel Subscription" button and that is it.