What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We received a message that our submission storage is almost full

    Asked by wigs4kids on May 23, 2017 at 01:22 PM

    hello, we want to thank Jotform for their support. We utilize your service daily to keep track of volunteer applications and fundraising paperwork, and find this to be very useful. We are receiving a message letting us know that our storage is full. We have been trying to delete messages as much as we can, yet the email still comes into our inbox. What can we possibly do to resolve the issue? Your support is really appreciated.

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    JotForm Support

    Answered by AIDAN on May 23, 2017 at 02:26 PM

    I have checked your account and found that it's in a good standing, well within the limits. Please note that you do not need to remove any more submissions.

    For more information on your account usage limits, please see our guide here: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-Limits

    I hope this helps. If you need further assistance please let us know. Thank you.