- DebworkAsked on May 23, 2017 at 01:50 PM
There is a field we want hidden for now "How did you hear about us"
It is set to hidden in advanced settings
The editor says it will not show.
Yet it shows in preview and in the form itself
Yes cache was deleted and multiple browsers tried.
- JotForm SupportNik_CAnswered on May 23, 2017 at 03:01 PM
I checked your form and this is the problem, you have a condition that hides the field:
Plus you hid it through the options:
So if you want that field to be hidden always then you should remove it from the conditions:
Otherwise, turn the Hide Field option off, and the field will be shown until the condition that hides it is met.
Hope this helps.
Feel free to get back to us if you need further assistance.
- DebworkAnswered on May 23, 2017 at 03:43 PM
AHHH! I see - thank you for putting me out of my misery
The logic has a learning curve in that the condition overrides the field setting - but I get it.