- to138197Asked on May 23, 2017 at 02:02 PM
I had to complete 14 submissions but the funds have not posted. When will the money be released
- JotForm SupportJohn_BensonAnswered on May 23, 2017 at 03:17 PM
Incomplete Payment happens when a person submitting to your form didn't send or settle the payment after redirected to the Payment gateway or PayPal Payment page. Here's a guide on: How-to-view-incomplete-payments
For more information, please check this article/guide: Paypal-Incomplete-Payments-FAQ
If you have questions, please contact us again. Thank you.