Incomplete transactions

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    to138197
    Asked on May 23, 2017 at 02:02 PM

    I had to complete  14 submissions but the funds have not posted. When will the money be released 

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    John_Benson
    Answered on May 23, 2017 at 03:17 PM

    Hi,

    Incomplete Payment happens when a person submitting to your form didn't send or settle the payment after redirected to the Payment gateway or PayPal Payment page. Here's a guide on: How-to-view-incomplete-payments

    For more information, please check this article/guide: Paypal-Incomplete-Payments-FAQ

    If you have questions, please contact us again. Thank you.