I need to cancel my account

katetalbert
Asked on May 23, 2017 at 02:30 PM

it just billed me for yearly while I was trying to unsubscribe on my phone. I would like to cancel that and unsubscribe
David

Jotform Support

Answered on May 23, 2017 at 03:24 PM

I cancelled your subscription and refunded both the monthly $19.00 charge and the $60.03 charge that was billed for the yearly subscription. You should see both refunds credited to your card in the next 5-7 business days.