I need to cancel my account
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katetalbertAsked on May 23, 2017 at 02:30 PM
it just billed me for yearly while I was trying to unsubscribe on my phone. I would like to cancel that and unsubscribe
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DavidAnswered on May 23, 2017 at 03:24 PMJotform Support
I cancelled your subscription and refunded both the monthly $19.00 charge and the $60.03 charge that was billed for the yearly subscription. You should see both refunds credited to your card in the next 5-7 business days.