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strtch007Asked on May 23, 2017 at 2:36 PM
I signed up for the free account of 100 submissions or less but when i sent a test i received an error stating no more submission available. Can you help me fix this as will want to upgrade next month.
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AIDANReplied on May 23, 2017 at 3:27 PM
I have checked your account and found that it's active and well within the submissions limit. Could you please try a submission again and get back to us if the problem persists?
Thank you in advance.
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strtch007Replied on May 23, 2017 at 3:33 PM
Attached is the screen shot of the error
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AIDANReplied on May 23, 2017 at 3:38 PM
Thanks to the screenshot you provided I was able to identify your problem. You have enabled the multiple submissions prevention check, which explains why you are not able to send more than one submission:
For more information on this feature please see our guide on how to set unique submissions on a form here: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
I hope this helps. If you need further assistance please let us know. Thank you.
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strtch007Replied on May 23, 2017 at 3:44 PM
Fantastic Thank you so much