What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found - This form is in restore mode error for my forms.

    Asked by SoundHearing on May 23, 2017 at 03:52 PM

    When I finish my forms and publish them, all looks well. Then when I paste the link in my browser to see how it works, I get a notice that the forms are in "restore mode, please try again later." How can I correct this?


    Here are the links to the two forms I am speaking of:




    Thanks for any help you can give.

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    JotForm Support

    Answered by Kiran on May 23, 2017 at 05:07 PM

    I see that your account is in Dormant mode and so your forms are not being displayed. I have now activated your account and the forms should be viewed normally. 

    Please check and let us know if you need any further assistance. Thanks.