Form not found - This form is in restore mode error for my forms.

  • SoundHearing
    Asked on May 23, 2017 at 3:52 PM

    When I finish my forms and publish them, all looks well. Then when I paste the link in my browser to see how it works, I get a notice that the forms are in "restore mode, please try again later." How can I correct this?

     

    Here are the links to the two forms I am speaking of:

    https://form.jotform.us/71417546084155

    https://form.jotform.us/71426085684159

     

    Thanks for any help you can give.

  • Kiran Support Team Lead
    Replied on May 23, 2017 at 5:07 PM

    I see that your account is in Dormant mode and so your forms are not being displayed. I have now activated your account and the forms should be viewed normally. 

    Please check and let us know if you need any further assistance. Thanks.