What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Calculation in v4: Decimal point is missing

    Asked by toptiertravel on May 23, 2017 at 06:41 PM

    I have a JotForm with a Square payment option. I'm using a hidden "totals" field to calculate the total for the transaction based on fields in the form then place that number in the "Total Due" field of the Square payment section.

    For some reason, the calculation is adding two zeros, taking a $1,259 total to $125,900. I has worked fine in the past but I can't find anything wrong with the calculations.

    Page URL:
    https://toptiertravel.com/islamorada-deep-sea-fishing/

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    JotForm Support

    Answered by Mike on May 23, 2017 at 09:41 PM

    The issue has been escalated to our developers.

    In the meantime, I have removed the decimal places from your calculation field to fix the total amount calculation.

    Please re-check the form.

    We will get back to you when we have any updates.

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    JotForm Support

    Answered by widgets on May 25, 2017 at 03:08 AM

    Hi, we apologize for any inconvenience. I'm happy to tell you that this has already been fixed. Please try it again and let us know if the problem persist.

    Regards,
    Widget Team