Form Calculation in v4: Decimal point is missing

  • Profile Image
    Asked on May 23, 2017 at 06:41 PM

    I have a Jotform with a Square payment option. I'm using a hidden "totals" field to calculate the total for the transaction based on fields in the form then place that number in the "Total Due" field of the Square payment section.

    For some reason, the calculation is adding two zeros, taking a $1,259 total to $125,900. I has worked fine in the past but I can't find anything wrong with the calculations.

  • Profile Image
    Answered on May 23, 2017 at 09:41 PM

    The issue has been escalated to our developers.

    In the meantime, I have removed the decimal places from your calculation field to fix the total amount calculation.

    Please re-check the form.

    We will get back to you when we have any updates.

  • Profile Image
    Answered on May 25, 2017 at 03:08 AM

    Hi, we apologize for any inconvenience. I'm happy to tell you that this has already been fixed. Please try it again and let us know if the problem persist.

    Widget Team