What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms disabled

    Asked by myparadocs on May 23, 2017 at 09:02 PM

    Why do my forms keep disabling ?

    Page URL:
    http://www.myparadocs.com/p/form.html

  • Profile Image
    JotForm Support

    Answered by Kiran on May 24, 2017 at 02:12 AM

    I have checked your account and it is disabled because of the form http://www.jotform.us/form/71425226408149 which is having the terms 'login' in the form. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.  

    Though the password field is deleted from the form, the account is suspended again due to the usage of term 'login'. I have removed the text login from the form and activated your account again. The forms should be displaying normally. Please check and let us know if you need any further assistance. 

    Thanks!