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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I restore the background image that disappeared from my form?

    Asked by igichaife on May 24, 2017 at 12:53 AM

    I just added our logo and lost the background image of wood that I had since I started using JotForm.  I do not find the option to use the wood background. Can you point me to where the background image (that was available through jotform) could be added back in?


    Also, the calculations that I always had (one was a simple addition of the input fields and the other was a calcluation of cost based on the input fields) no longer work. I deleted the calculation formula and reentered them to no avail. Now I have deleted them and added in only the simple addition calculation.  It does not work.


    Can you help?  thank you,


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    JotForm Support

    Answered by Jim_R on May 24, 2017 at 04:21 AM

    Hey Christina, you never mentioned which form you're working on so I'll just assume it's this one 52294863062357. Also, since we have no clue on what wood image you're referring to, I'll also just assume it's any of these 2 images below from our background image gallery:

    To apply that background image, just follow the numbers above:

    1. Go to the ADVANCED DESIGNER then click the DESIGN tab

    2. Expand the BACKGROUND IMAGE section

    3. Click the UPLOAD icon

    4. Go to the CHOOSE FROM GALLERY tab

    5. Then pick the wood image you prefer

    Alternatively, you may also just revert your changes back to when you had the background image.

    Complete guide: How-to-View-Form-Revision-History 

    Your other question about the form calculation was moved to a separate thread https://www.jotform.com/answers/1153090

    We'll have it addressed there shortly.