I have 6 forms from grandfather rights. How can I clone a form in the free plan?

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    Asked on May 24, 2017 at 06:21 AM

    The sixth form is currently not used and has been cleared of elements.

    I want to be able to carry out some mods to one of my forms and so that it is not an active form clone it into the spare form.

    When I try to clone I get a popup window telling me I only have 5 forms. 

    will it work if I delete the 6th form or will I loose my grandfather rights 6th form?


    Irvin Metcalf

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    Answered on May 24, 2017 at 07:50 AM

    Hi Irvin,

    It seems your Jotform account is in our free plan and in our free plan the user can only have 5 forms. So, it isn't enough if you just delete one form. You must delete two forms in order to create a new one or you can upgrade your account. Also, you can delete all the contents of an existing form by editing it and update it with the new fields. 

    However, if you delete just one form, you cannot create the new one in the free plan. So yes, you will loose your grandfather rights. 

    Please let us know if you need further assistance.

    Thank you.

    Kindest Regards.