- office803Asked on May 24, 2017 at 07:41 AM
When in edit mode the verbiage information is disappearing! WHY????
- JotForm SupportWelvinAnswered on May 24, 2017 at 09:56 AM
It's possibly a glitch in the TinyMCE widget. Let me submit a ticket about this to our developers. If we have an update, we will make sure to let you know here.
For the meantime, I would suggest hiding the TinyMCE widget in the form and add our regular text area field. The HIDE option is in the properties > advanced tab of the widget:
The text area is labeled Long Text Entry in the new form builder:
- JotForm SupportwidgetsAnswered on May 26, 2017 at 03:14 AM
Hi, we apologize for any inconvenience, the TinyMCE widget is now working as expected. Previous entry should now be set to the field. We also made some improvements on the widget itself in terms of the editor's layout and resizing methods. Please give it a try and let us know if the problem persist.