What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    TinyMCE: texts are not showing up on Edit Link

    Asked by office803 on May 24, 2017 at 07:41 AM

    When in edit mode the verbiage information is disappearing! WHY????

    Screenshot
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    JotForm Support

    Answered by Welvin on May 24, 2017 at 09:56 AM

    It's possibly a glitch in the TinyMCE widget. Let me submit a ticket about this to our developers. If we have an update, we will make sure to let you know here.

    For the meantime, I would suggest hiding the TinyMCE widget in the form and add our regular text area field. The HIDE option is in the properties > advanced tab of the widget:

     

    The text area is labeled Long Text Entry in the new form builder:

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    JotForm Support

    Answered by widgets on May 26, 2017 at 03:14 AM

    Hi, we apologize for any inconvenience, the TinyMCE widget is now working as expected. Previous entry should now be set to the field. We also made some improvements on the widget itself in terms of the editor's layout and resizing methods. Please give it a try and let us know if the problem persist.

    Regards,
    Widget Team