email blacking

Hey wingsisd,

While checking your account I have seen that you are having some problems with some of your users not receiving emails due to being end up in our bounce/block list.

I have removed them from your bounce/block list so they can receive emails without any problem at the moment. You can also view your history by following this guide https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History.

Also in order to prevent email addresses from entering our list, please advice your users to perform following actions that described in the links:

https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

Thank you for writing us.

Have a nice day!