- ESLIAsked on May 24, 2017 at 10:27 AM
One of our students received this error message when trying to pay. I have never encountered this. Please advise.
- JotForm SupportKiranAnswered on May 24, 2017 at 12:35 PM
Could you check what type of credit card is being used for making the payment? As I check the PayPal document, it looks like it is supported only with Visa and Mastercard for Canada.
You may also get more information about the issue from the PayPal support. Please get back to us if you need any further assistance. We will be happy to help.