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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Currency not support for card type error while making the payment on our form

    Asked by ESLI on May 24, 2017 at 10:27 AM

    Hello 

     

    One of our students received this error message when trying to pay.  I have never encountered this.  Please advise.  

    Page URL:
    https://www.jotform.com/build/63254029669160

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    JotForm Support

    Answered by Kiran on May 24, 2017 at 12:35 PM

    Could you check what type of credit card is being used for making the payment? As I check the PayPal document, it looks like it is supported only with Visa and Mastercard for Canada.

    https://developer.paypal.com/docs/classic/api/currency_codes/#creditcard

    You may also get more information about the issue from the PayPal support. Please get back to us if you need any further assistance. We will be happy to help.