What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Using PayPal

    Asked by nonicropover on May 24, 2017 at 11:45 AM

    When I use the PayPal widget it does not put the decimal point in the right placeWhen I use the PayPal widget it does not put the decimal point in the right place

    Page URL:
    https://form.jotformeu.com/71431096515352

  • Profile Image
    JotForm Support

    Answered by John_Benson on May 24, 2017 at 02:11 PM

    I checked your form and I didn't see PayPal integration. If you want to add PayPal to your account, please follow this guide: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal

    If you want to sell items, collect subscriptions, or get donations online via an online form this video/guide will get you started: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Upon further checking, I can see that the form you provided has a Form Calculation widget. We have an issue yesterday regarding on the comma replacing the decimal point and our developers are now investigating the issue.

    For now, please select the 0 in the Decimal Places in the Numerical Results. Here's a screen animation guide:

    Hope that helps. If you have questions, please contact us again. Thank you.