Using PayPal

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    nonicropover
    Asked on May 24, 2017 at 11:45 AM

    When I use the PayPal widget it does not put the decimal point in the right placeWhen I use the PayPal widget it does not put the decimal point in the right place

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    John_Benson
    Answered on May 24, 2017 at 02:11 PM

    I checked your form and I didn't see PayPal integration. If you want to add PayPal to your account, please follow this guide: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal

    If you want to sell items, collect subscriptions, or get donations online via an online form this video/guide will get you started: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Upon further checking, I can see that the form you provided has a Form Calculation widget. We have an issue yesterday regarding on the comma replacing the decimal point and our developers are now investigating the issue.

    For now, please select the 0 in the Decimal Places in the Numerical Results. Here's a screen animation guide:

    Hope that helps. If you have questions, please contact us again. Thank you.