What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my account?

    Asked by nelsonsrepair on May 24, 2017 at 12:41 PM
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    JotForm Support

    Answered by AIDAN on May 24, 2017 at 02:26 PM

    I have checked your account and found that you have a Bronze upgrade that is scheduled to be downgraded to the Free status in May 2nd 2018.

    Would you like us to cancel your Bronze subscription immediately, then cancel your account after that?

    Thank you in advance. We are awaiting your reply.

  • Profile Image

    Answered by nelsonsrepair on May 24, 2017 at 07:43 PM
    please cancel my account, thank you..
    ...
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    JotForm Support

    Answered by jonathan on May 24, 2017 at 10:34 PM

    Your paid account with username nelsonsrepair was already cancelled and is now under the FREE plan. The paid subscription will no longer renew and no further billing will occur.

    Let us know if you need further assistance.