- nelsonsrepairAsked on May 24, 2017 at 12:41 PM
- AIDANAnswered on May 24, 2017 at 02:26 PM
I have checked your account and found that you have a Bronze upgrade that is scheduled to be downgraded to the Free status in May 2nd 2018.
Would you like us to cancel your Bronze subscription immediately, then cancel your account after that?
Thank you in advance. We are awaiting your reply.
- nelsonsrepairAnswered on May 24, 2017 at 07:43 PMplease cancel my account, thank you..
- JotForm SupportjonathanAnswered on May 24, 2017 at 10:34 PM
Your paid account with username nelsonsrepair was already cancelled and is now under the FREE plan. The paid subscription will no longer renew and no further billing will occur.
Let us know if you need further assistance.