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    Hidden fields are not staying hidden

    Asked by cfresolone on May 24, 2017 at 12:49 PM

    Here's the form: https://form.jotform.us/71086508118153

    There are two number fields that I have marked as "hidden." In the editing mode it shows on the form as hidden, but on the real form they are visible. The first one is called "tuition choir," and the second one is called "Fundraising Payment."

    Any thoughts? Thanks!

    Chris Fresolone

    cfresolone@tucsongirlschorus.org

    Page URL:
    https://form.jotform.us/71086508118153

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    JotForm Support

    Answered by BJoanna on May 24, 2017 at 02:44 PM

    There is one condition on your form that is overruling hide field option. It is 42nd condition.

     

    This condition will hide mentioned fields if option "My daughter will not be returning to the TGC next year" is selected, which means that they should be shown if that option is not selected. 

    To resolve your issue you need to remove them from that condition.

    Here is my demo form: https://form.jotformpro.com/71435990471966 

    Feel free to test it and clone it

    Hope this will help. Let us know if you need further assistance.