Can a submitted form be accessed and edited

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    blackcreekny
    Asked on May 24, 2017 at 01:15 PM

    I am looking to find out if once a form is submitted - I can go back into the form and edit the answers. My example is the following

     

    TICKET SYETEM (INTERNAL USE ONLY)

     

    Page 1

    Q1: MULTIPLE CHOICE

    1. Open ---> proceeds to open ticket page

    2. Update ---> skips over open ticket page jumps to Update Page

    3. Resolved --> skips over open ticket and update page jumps to Resolved Page

    4. Follow Up --> skips over all prior pages jumps to Follow up

     

    When emails are sent by Logical answers - but skip over sections/pages - can I reopen and change and still have all prior answers in tact?

     

     

    Page 2

    Open Ticket Page


    Q1: Callers Name

    Q2: Callers Phone

    Q3: Opened By Name

    Q4: Property Address

    Q5: Details of Issues

     

     

    Page 3 

    Update Ticket Page

     

    Q1: Updated By

    Q2: Update Details

     

     

    Page 4: 

    Resolved

     

    Q1: Resolved By

    Q2: Resolved Details

     

    Page 5

    Follow Up Page

     

    Q1: Followed Up By

    Q2: Follow up Details 

     

     

  • Profile Image
    Welvin
    Answered on May 24, 2017 at 02:48 PM

    Yes, you can. We have the edit link feature which you can add in the notification email. Check this guide: https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    The guide features the autoresponder email, but again, you can add the edit link in the notification email template: