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    Can a submitted form be accessed and edited

    Asked by blackcreekny on May 24, 2017 at 01:15 PM

    I am looking to find out if once a form is submitted - I can go back into the form and edit the answers. My example is the following




    Page 1


    1. Open ---> proceeds to open ticket page

    2. Update ---> skips over open ticket page jumps to Update Page

    3. Resolved --> skips over open ticket and update page jumps to Resolved Page

    4. Follow Up --> skips over all prior pages jumps to Follow up


    When emails are sent by Logical answers - but skip over sections/pages - can I reopen and change and still have all prior answers in tact?



    Page 2

    Open Ticket Page

    Q1: Callers Name

    Q2: Callers Phone

    Q3: Opened By Name

    Q4: Property Address

    Q5: Details of Issues



    Page 3 

    Update Ticket Page


    Q1: Updated By

    Q2: Update Details



    Page 4: 



    Q1: Resolved By

    Q2: Resolved Details


    Page 5

    Follow Up Page


    Q1: Followed Up By

    Q2: Follow up Details 



    Page URL:

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    JotForm Support

    Answered by Welvin on May 24, 2017 at 02:48 PM

    Yes, you can. We have the edit link feature which you can add in the notification email. Check this guide: https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    The guide features the autoresponder email, but again, you can add the edit link in the notification email template: